If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the Feedback and complaints page on this website.
All applicants and their belongings entering the visa application centre will be subject to a security search. Separate facilities will be made available for ladies.
For security reasons the following items will not be permitted inside the visa application centre or stored on the premises:
All battery operated or electronic items such as cameras, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players.
All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application and related papers will be permitted.
Sealed envelopes or packages.
Any inflammable item such as matchboxes/ lighters/ fuel.
Any sharp objects such as scissors, pen knives or nail filers.
Weapons or weapon - like objects or explosive material of any kind.
The Data Protection Act prevents the UK Border Agency and VFS from providing information about a visa application to anybody other than the individual visa applicant or their authorised representative.
